Legal · Privacy

Privacy Policy

We believe in being straightforward about data. This page explains exactly what InsightStack Solutions collects when you visit our website or contact us — and what we do with it.

Last updated: 27 June 2026
~3 min read

Plain-English Summary

We only collect what you give us — your name, email, company and message when you fill in the contact form.
We use it only to reply to your enquiry. We never sell or rent your data to anyone.
We use basic analytics to understand how visitors use our site — aggregated, never tied to your identity.
You can request deletion of any data we hold about you at any time — just email us.

What We Collect

Information you provide directly

When you submit the contact form on our website, we collect only what you choose to share:

  • Name — so we know who we are speaking with.
  • Work email address — to reply to your enquiry.
  • Company name (optional) — to understand your context and scale.
  • Message — the details of your project or question.

We do not ask you to create an account. We do not collect passwords, billing details, or sensitive personal categories.

Usage data collected automatically

When you visit our site, web analytics may record the following in aggregate:

  • IP address (used to derive approximate country/city, then discarded)
  • Browser type and version, operating system, device type
  • Pages visited, time spent on each page, referral source

This data is never linked to your identity and is used solely to improve the website.

Cookies

We use a minimal set of cookies:

  • Essential cookies — required for the site to function (e.g. CSRF tokens for form security). Cannot be disabled.
  • Analytics cookies — aggregate traffic measurement. You can disable these in your browser without any loss of functionality.

We do not use advertising cookies, retargeting pixels, or social media tracking of any kind.

How We Use Your Data

We use the information we collect for three purposes only:

  • Responding to enquiries. A senior member of our team will reply directly to your email, typically within one business day.
  • Improving the website. Aggregated analytics tell us which pages are useful and where we can do better.
  • Legal compliance. We may retain certain records as required by applicable law or professional obligations.

We do not use your data for automated profiling, behavioural targeting, or unsolicited marketing.

Sharing Your Data

We do not sell, trade, or rent your personal information. We share data only in these limited cases:

  • Infrastructure providers — hosting and analytics tools that process data strictly on our behalf under data processing agreements.
  • Legal obligation — if compelled by law, court order, or regulatory authority.
  • Business continuity — in the event of a merger or acquisition. You will be notified before data moves to a new controller.

How Long We Keep It

Contact form submissions are retained for up to 24 months from receipt, or until you request deletion — whichever comes first. This lets us maintain context if you follow up on a previous conversation.

Aggregated analytics data is retained according to the analytics platform's own settings (typically 14–26 months).

Third-Party Services

Our website loads resources from these third-party providers, which may see your IP address as part of the request:

  • Google Fonts — for typography. Google Privacy Policy →
  • Tailwind CSS CDN — for stylesheet utilities.
  • Analytics platform — for aggregated traffic metrics.

We do not embed social media widgets, advertising networks, or third-party tracking scripts.

Your Rights

Depending on your jurisdiction (including the GDPR for EU/EEA residents), you have the right to:

  • Access — request a copy of the data we hold about you.
  • Correction — ask us to correct inaccurate or incomplete information.
  • Deletion — request erasure of your data, subject to legal retention obligations.
  • Objection — object to specific processing activities.
  • Portability — receive your data in a structured, machine-readable format.
  • Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, email contact@insightstacksolutions.com. We will acknowledge your request within 72 hours and respond fully within 30 days.

Security

We apply reasonable technical and organisational safeguards: HTTPS encryption in transit, access controls on internal systems, and limited data retention. That said, no system is 100% immune from breach. If you have a security concern, please contact us promptly at contact@insightstacksolutions.com.

Children

InsightStack Solutions is a B2B professional services firm. Our website is not directed at, and we do not knowingly collect data from, anyone under 16. If you believe a minor has submitted personal data through our site, contact us and we will delete it without delay.

Policy Changes

We may revise this policy as our practices evolve or regulations change. The “Last updated” date at the top of this page reflects the most recent revision. For material changes, we will notify active contacts by email where practicable.

Continued use of the website after a revised policy is posted constitutes acceptance of the updated terms.

Contact Us

InsightStack Solutions LLP is the data controller for personal data collected through this website. For any questions, concerns, or data requests, please reach out:

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